Shipping Policy
Your delivery options:
- FREE shipping to the 48 contiguous states via United States Postal Service (USPS) Flat Rate Priority Mail for orders over $150 before tax
- Orders under $150 before tax are charged a flat rate of $15 shipping
- $20 shipping to Alaska and Hawaii via USPS Flat Rate Priority Mail
- $35 next day shipping via USPS Express Mail*
- FREE in-store pick-up at the Ambiance location of your choice:
INNER SUNSET - 756 Irving St.
You will receive an email when you place your order and when your order ships. At this time, we do not offer international shipping.
Order turnaround times:
- All orders are shipped within 3 business days
- USPS Flat Rate Priority Mail packages normally arrive in 5-7 days*
Returns:
- A flat rate return shipping cost of $8 ($10 from Alaska and Hawaii) is subtracted from your refund
- We stand behind our merchandise—if you have any issues, email or text us and we will make it right: help@ambiancesf.com or 415-369-0869
Find more info on our Return Policy here
Existing credits/gift certificates:
If you want to use an existing in-store Reward Certificate, Store Credit or In-Store Gift Certificate for an online purchase, text or email Gwen for assistance:
Gwen@ambiancesf.com
415-369-0865
*The USPS is experiencing some delays due to Covid-19 so arrival times may be longer.